Vernex support

Talk to the right team

For anything related to a shipment, your private shipment conversation is the fastest and most secure place to reach us.

Help with a shipment

Open one of your shipments and use its conversation to share details, payment proof, or delivery questions with the Vernex team.

For general questions about Vernex or our services, contact our support team directly.

Please do not send payment card details or other sensitive account information by email.